Titan Army FAQ

TITAN ARMY GAMING MONITOR- FAQ

 

Does not able to unlock "Back Bracket" ?
1. Required to push button & the help of screw driver, refer the video below.

Monitor does not display anything ?
1.Make sure connect with powercord and switch on socket 
2.Make sure connect DP cable from "GRAPHIC CARD" (DO NOT connect from motherboard) to monitor, if it does not work, please replug and restart computer. 
 

Screen Flickering ?
1.Make sure all cable are well-plug (highly advice to replug)
2.Restart laptop, desktop or source devices 
 

How to set preference language ?
1.Please refer to user manual which included in the box to scan QR code for more steps & set up videos. Or refer to user manual link- User Manual.
2.Also refer to the video below of how to get more information from user manual/ how to scan ?

Does not able to set 144hz & above ?
1.Please make sure using DP cable which provided by Titan Army. Generally HDMI only possible to reach up to 120Hz 
2.Might caused by converter being use during the operation, reduce the performance of monitor


How to set refresh rate (From 60hz to 144hz) ?
1.Please make change in Monitor setting for "OVERCLOCK"
2.Please make change in window's "DISPLAY SETTING" refer to the video below 

 

How to set 180Hz for C35SQ-PLUS (From 60hz to 180hz) ?
1.Please make change in monitor "OVERCLOCK" refer to the video below 
2.Please make change in window's "DISPLAY SETTING" refer to the video below 

Monitor does not play sounds from speaker ?
Titan Army gaming monitor does not equipped with built-in speaker, which some model do have a 3.5mm audio jack output for headset/ earphones. Make sure user plug in the right audio jack & choose the right output option in windows "SOUND SETTING". Please refer to the video below. 

 

Dead pixels or Green Pixels ?
1.Might caused by converter being use during the operation, reduce the performance of monitor due to poor connecting or data transmit. 
2.Please try to run Screen Pixel Test, refer to the video below.

 

Image or video looks pixelate, distorted colour tone ?
1.Possible due to powercord does not work well with the socket, please double check the power source
2.Press "RESET" in monitor main menu setting. 

Is it possible to do WallMount ?
Some models possible to do wallmount. Please refer here for more details.